Travel Ready Center Welcomes You

Travel Ready Center gives travelers a personalized, step-by-step guide of what is needed for their trip, a simple way to upload required documents and quickly get their boarding pass, fully integrated within an app & the website.

How it works:

  • Book Your Flight
  • Review Your Requirements
  • Complete Your Requirement
  • Travel Safely

We want to make sure your travels are as smooth as possible. Find what you need to know about your future trip in one place, including up-to-date information and testing requirements.

Travel Ready Center Pre-flight Steps

  1. Requiring customers to complete a “Ready-to-fly” checklist at check-in
  2. Encouraging customers to download the United app for contactless travel assistance and more
  3. Created an automated assistant to help answer questions about safety, cleaning, face coverings and more. Text “Clean” to FLYUA (35982) to get started
  4. Said goodbye to change fees for most Economy and premium cabin tickets for flights within the U.S., or international travel originating in the U.S.
  5. Sending customers an email to remind them about required face coverings, new policies and more
  6. Offering customers the convenience of paying for checked bags and signing up for bag delivery online
  7. Providing partner airline guidelines and destination-specific travel restrictions, plus trip-specific information in the Travel-Ready Center